maxwin123 Platform Privacy Notice

This page describes what we collect when you use maxwin123 and how we keep that data protected. We at maxwin123 take your privacy seriously. When you open an account, deposit funds via DANA or e-wallet, place a bet on Liga 1, or join a live-dealer table, you share information with us. We explain below what that information is, who has access to it, and what rights you have.

Our platform operates in jurisdictions where local law permits. We comply with data protection rules that apply to our business. This notice sets out our commitments to you as a user of maxwin123.

What we collect on maxwin123

We collect your email address and phone number when you register. We ask for your full name, date of birth, and identity document (passport, national ID, or driver's license) before we process your first withdrawal. We store your account history — every bet, every deposit, every payout — so you can review your activity at any time.

When you deposit via DANA, e-wallet, or a mobile banking virtual account, we receive transaction details from the payment processor. We do not store your card number or e-wallet password. We log the amount, the date, and the payment method so we can match deposits to your account and detect fraud.

We collect your IP address and device type each time you log in. We use this to spot unusual access patterns — for example, if your account is accessed from Jakarta one hour and Surabaya the next, we may ask you to verify your identity. We also track which games you play and how long you stay on the platform, so we can improve our service.

How we use your data on maxwin123

We use your identity information to verify that you are who you say you are. This is called Know Your Customer (KYC) compliance. Before we send you a withdrawal, we check your documents against our records. This protects you from fraud and helps us comply with anti-money-laundering rules.

We use your email and phone to send you account alerts — for example, if someone tries to log in from a new device, or if you request a password reset. We may also send you service updates, such as scheduled maintenance windows or changes to our terms.

We use your betting and payment data to detect suspicious activity. If we see a pattern that looks like money laundering or account takeover, we may freeze your account and ask you to verify your identity again. We also use this data to calculate your account balance and settle your bets.

Who has access to your data

Our support team can see your account history, your identity documents, and your transaction records. They use this information to help you recover a lost password, dispute a bet, or resolve a payment issue. Our support staff are bound by confidentiality agreements.

We use third-party processors to handle payments. When you deposit via local payment or online payment, those companies receive your transaction details. We have data-processing agreements with each processor that require them to protect your data and use it only for payment settlement.

Our servers may sit outside your jurisdiction. We use data centres in Southeast Asia and may transfer your data across borders to process your requests. We apply the same security standards everywhere we store your data.

Your rights

You have the right to request a copy of the data we hold about you. You can ask us to correct inaccurate information — for example, if your phone number has changed. You can request that we delete your account and associated data, subject to legal retention requirements.

If you believe we have misused your data, you can lodge a complaint with the data protection authority in your jurisdiction. We will cooperate with any official inquiry.

Cookies and tracking

We use cookies to keep you logged in and to remember your preferences. We use analytics cookies to count how many users visit maxwin123 and which pages they view. We do not use cookies to track you across other websites.

You can disable cookies in your browser settings. If you do, some features of maxwin123 may not work correctly.

Contact maxwin123

If you have questions about this privacy notice or want to exercise your rights, contact our support team. We aim to respond to data requests within 14 days. You can reach us via email or through the contact form on our platform.

Policy updates

We may update this privacy notice from time to time. We will notify you of material changes by email or by posting a notice on maxwin123. Your continued use of the platform after an update means you accept the new terms.

This notice was last updated in 2024. We review it annually to ensure it reflects our current practices and complies with applicable law.